Products | Return Policy

Products

Promotions

Shipping Policy

Return Policy

Return Policy

We hope our products and resources help you reach your goals through medical school. If for any reason you are unhappy with your purchase, we will give you a full refund minus the shipping and handling costs.

However, we cannot process a return if the following occurs:

  • Item(s) is returned 30 days after date of purchase
  • Item(s) is not returned in its original condition


Return Process

1. 

Complete the online return form to initiate the return process. You will need the following information to request a return:

  • Name on the order
  • Email address
  • Order number
  • Item(s) to be returned
  • Reason for return (optional)
  • 2. 

    You will receive an email with your return form response. Print this email and send it with your item(s) to the following address:

    MD2B
    P.O. Box 300988
    Houston, TX 77230-0988

    Take great care in the packaging of the book. If the book returns damaged, it is not possible for us to refund your money. We recommend you use a bubble mailer envelope or a box with sufficient packing to minimize the risk of damage during delivery.

    3. 

    Once we have received the book as per the conditions above, we will process your refund. You will receive a email confirming your refund has been processed.


    If you have any questions about the return policy or encounter difficulties, contact us at
    customercare@md2b.net